Joshua M. Glover <jmglov@wmalumni.com>
Objective
To continue my career as a Software Engineer; to work on systems and
problems that will challenge me technically and intellectually.
Employment
Senior Search Operations Engineer
July 2008 - present
A9.com (subsidiary of Amazon.com, responsible for product search)
(http://amazon.com),
Dublin, Ireland
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Lead engineer on project to migrate from custom monitoring solution to Amazon standard platform, for entire search engine and related services.
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Proactively developing tools to increase automation of tedious, error-prone tasks.
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Mentoring junior engineers.
Software Development Engineer
October 2006 - July 2008
Amazon Japan, K.K.
(http://amazon.jp/),
Shibuya, Tokyo, Japan
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Developed and maintained mobile version of Amazon retail website
in six locales (US, Japan, UK, Germany, France, and Canada).
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Helped architect system for displaying richer site to certain mobile
handsets based on their capabilities, and implemented this system for
the item detail page application.
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Migrated item detail page from custom XSLT code to Amazon-standard
Page Framework Mason application.
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Introduced numerous process improvements, including coding conventions
and Test Driven Development.
UNIX Systems Administrator
December 2005 - October 2006
Amazon Japan, K.K.
(http://amazon.jp/),
Ichikawa, Chiba Prefecture, Japan
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Responsible for monitoring worldwide fulfillment center (FC) network,
hardware, and software, and ensuring that problems were averted or
fixed quickly after they arose.
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Planned and carried out migration of FC and international
headquarters (HQ) hosts from global Amazon domains to FC- and
HQ-specific sub-domains.
Senior Software Engineer
April 2005 - August 2005
Twenty First Century Communications, Inc.
(http://www.tfcci.com/),
Columbus, Ohio, USA
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Responsible for taking a lead role in architectural / systems
design and implementation of projects.
Software Engineer
July 2003 - April 2005
Twenty First Century Communications, Inc.
(http://www.tfcci.com/),
Columbus, Ohio, USA
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Lead developer in ground-up re-design and re-write of Universal
Communications System (UCS), our flagship product.
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Designed three-tier architecture: webservers communicating via
SOAP to application servers, which in turn communicate with
database servers.
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Designed and implemented Perl application framework spanning
web and application server tiers.
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Implemented an Interactive Voice Response (IVR) application
framework using NMS Communications' Natural Call Control software
to drive NMS AG4000TN quad-T1 ISDN boards. Written in C, using
POSIX threads and libsqlora8 for Oracle database connectivity.
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Implemented CGI / mod_perl web application framework in Perl
(based on the CGI::Application CPAN module) that served as the
basis for web applications for UCS.
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Introduced many infrastructure improvements, including a
revision control system (first CVS, then Subversion) and a bug
tracking system (BugPort).
Assistant Systems Administrator
February 2002 - July 2003
INCOGEN, Inc.
(http://www.incogen.com/),
Williamsburg, Virginia, USA
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Responsible for day-to-day maintenance, network security and
planning for future expansion of hybrid Windows / Unix (Solaris,
Linux) network.
Software Engineer
May 2000 - October 2000
GlobalCerts
(http://www.globalcerts.net/),
Charlottesville, Virginia, USA
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Designed, implemented and maintained internal QA lab and software
tools using Red Hat Linux and FreeBSD and Open Source tools such
as Perl, PHP, ISC BIND, ISC DHCPd, OpenSSH, Cyrus IMAPd and
qmail SMTPd.
Education
Bachelor of Science, Computer Science
August 1998 - May 2003
The College of William and Mary in Virginia
(http://www.wm.edu/),
Williamsburg, Virginia, USA
Graduated: May 2003 with a GPA of 3.2
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Courses (most recent first): Unix Kernel Internals, Operating
Systems, Networks, Systems Programming, Compiler Construction,
Finite Automata and Theory of Computation, Computer Graphics,
Software Engineering, Computer Organisation, Programming Languages,
Calculus, and Linear Algebra, et al.
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Awarded Computer Science and Math scholarship for 2002-2003 school
year.
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Awarded Japanese Ministry of Education (Monbusho) Scholarship
for 2000-2001 school year to study at Kanazawa University in
Ishikawa Prefecture, Japan.
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Dean's List for Fall 1998 Semester.
Skills
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Highly proficient with C and Perl programming languages, SQL, XML,
Object Oriented design, and Unix (Bourne) shell scripting.
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Proficient with C++, Java, and PHP programming languages.
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Experienced in network and system administration in Linux, BSD,
and Solaris environments.
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Experienced in web application design and implementation using
HTML, XML, PHP, Perl, Oracle, MySQL, and Apache web server.
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Experienced in data network design, implementation and support
with ethernet / switching hardware and Unix and Windows servers and
clients.
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Strong interpersonal skills, both in dealing with clients and
dealing with co-workers, management, and business stakeholders.
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Can speak, read, and write Japanese.
Other Interests
References are available upon request.